The Digital Bubble is committed to providing you with the best possible customer service experience. The Digital Bubble is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future The Digital Bubble customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Digital Bubble takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Cookies and analytics
This Site uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors use the Site so we can improve it. Google Analytics uses cookies (small text files stored on your device) and similar technologies to collect information such as the pages you visit, how long you stay, how you arrived at the Site, your approximate location (country or city), and your device, browser and operating system. This information is aggregated and used to produce reports on visitor activity; we do not use it to identify you personally, and we do not use Google Analytics for advertising.
The information collected by Google Analytics is processed by Google and may be stored on servers outside Australia, including in the United States. You can learn more about how Google uses this information at How Google uses information from sites or apps that use its services.
If you visit from the European Economic Area, the United Kingdom or Switzerland, Google Analytics cookies are only set if you accept them in our cookie banner. Wherever you are, you can change your choice at any time using the Cookie settings link at the bottom of every page.
You can also choose not to be tracked by Google Analytics by blocking or deleting cookies in your browser settings, or by installing the Google Analytics Opt-out Browser Add-on. The Site will continue to work if you do.
Changes to this Privacy Policy
The Digital Bubble reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Digital Bubble reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
The Digital Bubble welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday, e-mail: support@thedigitalbubble.com.